Orient Express Tours
 











5 Star Dinning





Steam Train - The Flying Scotsman

QUESTIONS & ANSWERS
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Questions & Answers

Are all my meals and drinks included?

Are disabled people able to travel on the Orient-Express?
Can I get a group discount?
Can I smoke on board the British Pullman?
Can I use my mobile phone on the train?
Can you cater for special meal requirements such as vegetarian?
Will I need to tip the staff?

Can you arrange my accommodation if I want to stay overnight in London?

Are all my meals and drinks included?
While you are on board the British Pullman your meals and drinks, as described in the itinerary, are included. Full details of what is included for each trip are shown in the Journey Planner section on this website. A selected range of alternative alcoholic drinks are also available on board and these may be purchased at the prices shown on the on board bar list.

Are disabled people able to travel on the Orient-Express?
We are able to accommodate passengers with slight walking difficulties although we recommend that they are accompanied by an able-bodied passenger. We regret that the dimensions and layout of the train are not suitable for wheelchair bound passengers. Should you have any special requirements please contact Orient-Express on +(44) 0845 077 2222 weekdays from 09:30 to 17:30.

Can I get a group discount?
Yes. The British Pullman is ideal for celebrating a private occasion or entertaining clients on a corporate event. The minimum number required to qualify for a group discount is 16. The British Pullman can also be chartered for bigger occasions.

Can I smoke on board the British Pullman?
With apologies to smokers, the Venice Simplon-Orient-Express operates a no smoking policy on board the British Pullman.

Can I use my mobile phone on the train?
Out of consideration for your fellow passengers, please turn off mobile phones whilst in the Pullman carriages.

Can you cater for special meal requirements such as vegetarian?
Yes. As long as we are notified at the time of booking, of any special dietary requirements, we will do our best to comply. We do however regret that we are unable to provide meals requiring strict religious observance in the preparation.

Will I need to tip the staff?
The price you pay for a journey aboard the British Pullman is fully inclusive of all service charges. However, if your steward, or any other member of staff serving you, have helped make your day particularly special then any gratuities you wish to give will be much appreciated.

Can you arrange my accommodation if I want to stay overnight in London?
Yes. There can be no better way to make a trip extra special than by combining a day excursion on the British Pullman with a couple of nights at a top London hotel. We will be pleased to make all the necessary arrangements for you. Please advise your requirements on the Booking Form or call your nearest Orient-Express office.


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